Hear what our clients have to say about their experiences with a Priority transfer.

Everyday Mobility

I like to consider myself a very independent person, and I plan on living on my own for the foreseeable future. With Priority that plan is possible. Your attentive staff and comfortable town cars don’t make me feel like I am a patient, but a well-cared for customer. I would like to thank Brandy in particular for taking the time to wait with me during some of my longer appointments, even though she wasn’t scheduled to!

Joanne, from Ottawa

I cannot take cabs because my wheelchair is too big to fit, but other than that I am in good health! Priority has allowed me to regain some of my independence and mobility. Just last week I was able to attend my Granddaughter’s wedding in Ottawa, something I would not have been able to have done without your services. Thank you.

Mary, from Kingston

Flexible Care Transfer

As you know I suffer from chronic arthritis, and some days are worse than others. However, the one thing that is consistent is your ability to meet my changing needs. Your attendants know who I am when I call and when they pick me up, and most importantly they understand that sometime I need more assistance. Thank you Priority for listening, making those harder days a little easier.

Bill from Brockville

Thank you so very much for your help in getting Mike home to York. The entire trip went smoothly, quickly and safely due to your caring and professional crew. I’ll never know how Pete (the attendant) was able to drive for so long and so well. Everyone was quite extraordinary.

Marie B from York Ontario

I wanted to take the opportunity to thank your entire team at Priority. With my injury I started off needing a stretcher to get to and from my physio appointments. But overtime I needed less and less assistance. Throughout my entire ordeal Priority was there, working with me and my doctors as my condition continued to improve, always customizing the transfer to my needs.

Derek from Stitsville

Comprehensive Care Transfer

I want to pass along a couple comments my dad made to us about your services. Because he requires oxygen full time (at an especially high rate of 6L/minute) he was reluctant about the time he would have to spend on portable oxygen. However, all it took was one trip with you to realize that he was in competent, caring and highly professional hands. He made the point of telling my brother and me that he could not image a form of transportation in which he could possibly have felt more secure.

Michael D from Ottawa

I am very pleased to provide a letter of reference for Priority Patient Transfer Service (Priority). They have been providing private transportation for our in patient unit for the last three years. They employ very caring, knowledgeable and understanding staff to perform the services for our facility. Their vehicles are always very well maintained and provide very comfortable rides for our patients and escorts. They are the most punctual transportation company I have ever worked with. It is such a pleasure to work with such a well-run transportation company.

Laurie Scissons, Nurse Manager – Carleton Place & District Memorial Hospital

We have been using Priority Patient Transfer Service (Priority) since 2006 and are pleased with the service we have received. Priority is dependable and flexible and has always accommodated us even on short notice. Priority has paid special attention to our residents and even stayed with the resident when no volunteer or family could be present. We would highly recommend PPTS to other clients and facilities.

The Perley and Rideau Veterans’ Health Care