Our Company History

PRIORITY Patient Transfer Service was founded in 2005, out of a desire to bring a higher standard of care in transportation, to the Ottawa area. Since that time, PRIORITY has expanded its operations to include all of eastern Ontario, from Deep River and Barry’s Bay to Cornwall and Hawkesbury.

Over the years, we have made substantial investment in our vehicle fleet, equipment training, and support for our employees.

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Our Mission

To create a safe, reliable, cost effective transportation service delivered by qualified, caring staff, focusing on patient comfort and well-being.

Our Philosophy

Priority is the premiere provider of specialized transportation services in Ottawa and eastern Ontario, with an emphasis on advanced personnel training and state-of-the-art equipment and procedures. By ensuring service consistency and safety, we can provide clients with truly unique, friendly and customized service for their transportation needs.

Our Commitment

Priority develops local and industry partnerships, in order to collaborate with those stakeholders that help to shape our philosophy of care within the healthcare system. Our goal is to build a Continuum of Care that increases the safety and independence of the people in our community.

Our Leadership Team

President

Debra Szirtes

President

Debra Szirtes

Debra Szirtes, founder and president of PPTS, has been an executive in the Ontario transportation industry for over 27 years. Debra brings with her a comprehensive understanding of the non-urgent patient transfer industry; specifically, the operational and logistical experience of running an integrated transportation network throughout the Eastern Ontario region. Before founding Priority, Debra was the Vice President of West Way and Airport Taxi in Ottawa Ontario, managing the operation of a fleet of over 450 vehicles, including over 50 accessible vehicles. Debra has received a number of honors, including Business Woman of the Year and the recipient of the 2005 Greater Nepean Chamber of Commerce Innovation Award.
Lead Supervisor

Brett Simms

Lead Supervisor

Brett Simms

As the Lead Supervisor at Priority, Brett brings the compassion, care and credentials required for ensuring employees provide consistent care, every day. While being an active Volunteer Firefighter outside of work, Brett has shown the drive for continuous improvement that has resulted in his evolution from attendant to the Lead Supervisor, at Priority.   Brett has shown a propensity for focusing on supporting employees and ensuring consistency in training and deployment of services by our staff.   A natural coach, Brett prides himself in providing a strong and supportive work environment.
CEO

Rob Soczka

CEO

Rob Soczka

As a builder of effective business systems and teams, Rob’s career has been dedicated to transforming organizations, throughout Canada. Rob has demonstrated a proven track record across multiple sectors including healthcare, manufacturing, insurance and logistics. Bringing this diverse background and unique blend of skill-sets and 20 years of experience, to Priority, provides Rob with a distinct perspective. As a natural leader, Rob works on developing corporate cultures that focus on innovation and collaboration. Having worked in the patient transfer industry across Ontario, Rob is ensuring that Priority’s growth is always balanced with client satisfaction and employee motivations.
Lead Dispatcher

Shawn Thorpe

Lead Dispatcher

Shawn Thorpe

Over the past 4 years with Priority, Shawn has refined his skills at dispatching and customer service. Progressing within the company to his current role as Lead Dispatcher, Shawn is always putting the patient first. He takes the time to listen and work with each patient, with dignity and respect. Through his diverse professional background and education, Shawn has applied his skills to ensure that every detail is covered and that each transfer is tailored to the patient’s needs. He takes great pride in providing consistent and responsive service over the phone and ensuring reliability in our arrivals. With a background in the preforming arts, Shawn brings a unique ability to handle any situation that may come over the phone lines.
COO

Dave Leger

COO

Dave Leger

Dave has overseen the operations of Priority for the past 5 years, as Chief Operations Officer. Dave has played an integral part in the growth and development of Priority during this time, while the company has seen considerable expansion and evolution. He brings over 30 years of Management and Sales experience with Fortune 500 companies and other enterprises in several industries such as Manufacturing, Packaging, Printing and Retail and Food service. Through this experience, Dave truly understands the importance of providing consistent customer service and maintaining a dependable reputation. Dave is tirelessly dedicated to growing the company and leads by example.
Patient Transfer Coordinator

Robin Wilkinson

Patient Transfer Coordinator

Robin Wilkinson

Robin has dedicated his life and career to helping others. As a strong leader, both in personal life and through his career, he brings a high level of value and dedication to Priority team. He has been a respected leader at Priority for over a year and has quickly worked up to a Supervisory role, managing the staff, schedules, and daily operations. More recently, Robin has taken on the new role of Patient Flow Coordinator, leveraging his strong ability to network with facility staff and provide leadership and logistical support facilities teams. Robin brings a strong sense of teamwork to Priority and a tenacious approach to solving challenges.

We take pride in the fact that we set the standard for best practices in the industry and that we exceed the Ministry of Health and Long-Term Standards for Safety and Quality.

We're Hiring!

Are you a healthcare professional looking to further your career? Do you have a passion to help people and better your community?

Priority Patient Transfer Services (“Priority”) is looking for qualified professionals in the EMS and/or healthcare fields.