Quality & Safety

Assuring a safe and consistent service has always been our top PRIORITY. For the past 15 years, Priority has been at the forefront of providing a top-rated, specialized transportation service. When you book with us, you know we will be there on time, with friendly and compassionate staff, clean and reliable vehicles.

Take Comfort in knowing you’re in Safe hands with a Consistent and Reliable service

Priority Patient Transfer has always been at the forefront of providing comfort and top-rated non-urgent transportation and care to its clients. As one of the first in the region to invest in a fleet of modern, purpose-built vehicles containing quality systems and technology, we have always made it a Priority to invest in our fleet and staff, to bring the safest and most responsive service to our clients and support of the healthcare system. For us, quality is defined as providing a consistent and safe service for every transfer.  That philosophy of consistency permeates through every aspect of our operations.

Priority Personnel
Power Cots and Bariatric Capability
Power Stair Chair Capability
Specialized Wheelchair Vehicles
Specialized Stretcher Transfer Vehicles
Priority Personnel


 

When Your Needs Require Bed To Bed Service, Think Of Priority To Get You There.

We offer the most modern and sophisticated fleet of stretcher transfer vehicles in Ottawa and eastern Ontario. We make significant investments in our stretchers and maintain industry-leading maintenance regimes on all our equipment and vehicles. Priority prides itself in maintaining a consistent and clean transfer environment for all our clients, maintaining a rigid cleaning and dis-infecting regime in all our vehicles. Call us today to book the fines stretcher transfer experience in the region.

Power Cots and Bariatric Capability


 

Power Cots and Bariatric Capability

If you are looking for a smooth and comfortable transfer or you have the need for a bariatric transfer (a transfer involving a client that weighs over 250lbs), you have come to the right place. In 2018, Priority invested in new, state-of-the-art, Power Cots that feature a powerful hydraulic system designed to raise and lower the stretcher, at the touch of a button. The addition of these Power cots to our fleet, in conjunction with the new Power-Lift loading platform will provide a safer, more comfortable patient experience and will significantly reduce strain and lifting requirements for our employees. In addition, this system greatly enhances our Bariatric transfer capability, giving our Company the ability to safely load patients up to 750lbs with minimal requirements for manual lifting.  

 

For more information on this system, please see our news release.  

Power Stair Chair Capability


 

Power Stair Chair Capability

If your transfer needs include having to navigate any number of stairs, we make transferring safely, over such obstacles, a Priority.   At Priority, we deploy sophisticated mechanical stair chairs as part of our standard equipment.  This equipment allows our qualified attendants to transfer a client safely and smoothly, in a sitting position, up and down any number of stairs.  We want you to have the peace of mind that, regardless of the obstacles or challenges of getting you safely in and out of your home, we are here to make your transfer a Priority.

Specialized Wheelchair Vehicles


 

Specialized Wheelchair Vehicles

Are you looking for a safe and reliable wheelchair transfer, give us a call to book a ride. Our friendly and courteous dispatch team are waiting to take your call and provide you with a committed pick-up time, within minutes.  With our recent investment in new purpose-built wheelchair transport vehicles, Priority ensures a smooth, comfortable and professional wheelchair transfer service, second to none.  Our new MV-1 van is specially designed just for wheelchair transfers, providing unparalleled comfort and safety. 

Specialized Stretcher Transfer Vehicles


 

Specialized Stretcher Transfer Vehicles

When your needs require bed to bed service, think of Priority to get you there.  We offer the most modern and sophisticated fleet of stretcher transfer vehicles in Ottawa and eastern Ontario.  We make significant investments in our stretchers and maintain industry-leading maintenance regimes on all our equipment and vehicles.  Priority prides itself in maintaining a consistent and clean transfer environment for all our clients, maintaining a rigid cleaning and dis-infecting regime in all our vehicles.  Call us today to book the finest stretcher transfer experience in the region.

Providing you with a consistent and safe service is our preoccupation

Providing Our Valued Customers;

  • Courteous and responsive experience when interacting with dispatch and booking your transfer
  • Friendly and professional interaction with your attendants during the transfer
  • Reliable arrival and getting you to your destination on time

Customer Testimonials