Quality & Safety- test


Priority Personnel

Do you want the very best in professional service for your transfer?

The Priority concept of quality, industry-leading care starts with our people. We employ a wide range of professionals from Paramedics AEMCA (Advanced Emergency Medical Care Attendant) to Firefighter MFR’s (Medical First Responder) and other diverse backgrounds. Priority implements a comprehensive pre-screening regime to ensure we hire the right employees with the right personality, background and attitude. We then put each employee through a comprehensive on-boarding regime and orientation program, ensuring that the attendants that provide you or your loved one with service has the training and confidence to serve you safely and professionally.

Power Cots and Bariatric Capability

If you are looking for a smooth and comfortable transfer or you have the need for a bariatric transfer (a transfer involving a client that weighs over 250lbs), you have come to the right place.

In 2018, Priority invested in new, state-of-the-art, Power Cots that feature a powerful hydraulic system designed to raise and lower the stretcher, at the touch of a button. The addition of these Power cots to our fleet, in conjunction with the new Power-Lift loading platform will provide a safer, more comfortable patient experience and will significantly reduce strain and lifting requirements for our employees. In addition, this system greatly enhances our Bariatric transfer capability, giving our Company the ability to safely load patients up to 700lbs with minimal requirements for manual lifting.

For more information on this system, please see our news release ->


Power Stair Chair Capability

If your transfer needs include having to navigate any number of stairs, we make transferring safely, over such obstacles, a Priority.

At Priority, we deploy sophisticated mechanical stair chairs as part of our standard equipment. This equipment allows our qualified attendants to transfer a client safely and smoothly, in a sitting position, up and down any number of stairs. We want you to have the piece of mind that, regardless of the obstacles or challenges of getting you safely in and out of your home, we are here to make your transfer a Priority.

Specialized Wheelchair Vehicles

Are you looking for a safe and reliable wheelchair transfer, give us a call to book a ride.

Our friendly and courteous dispatch team are waiting to take your call and provide you with a committed pick-up time, within minutes. With our recent investment in new purpose-built wheelchair transport vehicles, Priority ensures a smooth, comfortable and professional wheelchair transfer service, second to none. Our new MV-1 van is specially designed just for wheelchair transfers, providing unparalleled comfort and safety.

Specialized Stretcher Transfer Vehicles

When your needs require bed to bed service, think of Priority to get you there.

We offer the most modern and sophisticated fleet of stretcher transfer vehicles in Ottawa and eastern Ontario. We make significant investments in our stretchers and maintain industry-leading maintenance regimes on all our equipment and vehicles. Priority prides itself in maintaining a consistent and clean transfer environment for all our clients, maintaining a rigid cleaning and dis-infecting regime in all our vehicles. Call us today to book the fines stretcher transfer experience in the region.